000			00827nam a2200229Ia 4500
999			_c41119 _d41119
001			7769
003			GE_BSU
005			20221116111832.0
008			181216s2008en xx |||||||||||||| ||eng||
020			_a9780071548335 x
040			_cGE_BSU
041			_aeng
080			_a658.4 M-75
100			_aMichelli, Joseph _914783
245		4	_aThe new Gold Standard : _b5 leadership for Greating a Legendary Customer Experiece Courtesy of the Rits-carlton Hotel / _c Joseph Michelli.
264			_aNew York : _bMc Graw-Hill, _c2008.
300			_a284 p. : _bIll. _c 23 cm.
653			_a5 leadership for Greating a Legendary Customer Exp
653			_aThe new Gold Standard
653			_aლიდერობა ლეგენდარული კლიენტების გაზრდისთვის
942			_cBK _2udc